1. Check-In & Check-Out

  • Check-in time: 12:00 PM
  • Check-out time: 11:00 AM
  • Early check-in and late check-out are subject to availability and may incur additional charges.
  • A valid government-issued ID is required for all guests at check-in.

2. Reservation & Cancellation

  • A valid booking confirmation is required for all reservations.
  • Cancellations made 24 hours before check-in are eligible for a full refund.
  • No-shows or last-minute cancellations may result in a one-night charge.

3. Payment Policy

  • We accept cash, credit/debit cards, and online payments.
  • Full payment is required at the time of check-in.
  • Any additional services or amenities availed must be settled before check-out.

4. Guest Conduct

  • Loud music and parties are not allowed in rooms after 10:00 PM.
  • Smoking is strictly prohibited in non-smoking rooms and indoor areas.
  • Any damage to hotel property will be charged to the responsible guest.

5. Hall Booking & Events

  • The hall accommodates 35-40 guests and is available for small gatherings such as kids’ birthdays, Haldi, and Mehendi functions.
  • Prior booking is required for events.
  • Outside food and decorations must be pre-approved by management.

6. Housekeeping & Hygiene

  • Rooms are cleaned daily.
  • Guests are requested to maintain cleanliness in common areas.
  • Laundry services are available on request at an additional charge.

7. Parking & Security

  • Free parking is available for hotel guests.
  • The hotel is not responsible for any loss or damage to vehicles parked on the premises.
  • CCTV surveillance is in place for safety, but guests are advised to take care of their belongings.

8. Visitor Policy

  • Visitors are allowed in the lobby and restaurant area only.
  • Guests are not allowed to accommodate unregistered visitors in their rooms.

9. Pet Policy

  • Pets are not allowed inside the hotel premises.

10. Management Rights

  • The hotel reserves the right to deny entry or evict guests who violate policies or create disturbances.
  • Rates and policies are subject to change without prior notice.

For any assistance, please contact the front desk. We look forward to hosting you at Hotel 24 Star INN!